On-the-spot services, awareness on welfare schemes, and rapid grievance redressal delivered at Bharegavan and Ramatola
Published on: December 21, 2025
By: BTNI
Location: Rajnandgaon, India
As part of Good Governance Week – “Administration at the Village Doorstep” 2025, the district administration organised outreach camps in Bharegaon village (Rajnandgaon block) and Ramatola village (Dongargarh block), aiming to ensure effective delivery of government services and welfare schemes to rural residents.
The camps were held to provide immediate resolution of public grievances, facilitate access to essential documents, and spread awareness about various state and central government schemes. Applications received during the camps are being addressed by the concerned departments, with several cases resolved on the spot.
On-the-Spot Services and Grievance Redressal
At the Bharegaon camp, a total of 449 applications were received, of which 95 were resolved immediately. Notably, 17 Aadhaar cards were issued, while the Transport Department processed 7 driving licences during the camp.
Similarly, the Ramatola camp, which witnessed participation from villagers of 17 gram panchayats, received 49 applications, with 8 cases disposed of on the spot.
Awareness on Key Government Schemes
Multiple departmental stalls were set up at both locations to inform villagers about ongoing welfare initiatives and facilitate beneficiary enrolment. At the Ramatola camp, the Women and Child Development Department organised Godbharai and Annaprashan ceremonies, highlighting maternal and child welfare initiatives.
The Electricity Department provided detailed information on the Pradhan Mantri Surya Ghar Muft Bijli Yojana, while the Agriculture Department guided farmers on crop diversification and crop cycle changes to enhance productivity and income. Officials from the Revenue, Horticulture, Fisheries, Animal Husbandry, Education, and Labour departments also interacted with villagers, explaining schemes and addressing queries.
Public Participation
The camps saw active participation from public representatives, officials, and villagers. Among those present were Komal Singh Rajput, Janpad Panchayat President Pratima Chandrakar, Janpad CEO Manish Sahu, District Cooperative Bank Vice-Chairman Bharat Verma, District Panchayat Vice-Chairperson Kiran Sahu, Dongargarh Janpad Panchayat President Lata Sinha, District Panchayat Member Anita Mandavi, and several Janpad Panchayat members and sarpanches from nearby gram panchayats.
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Officials stated that such camps play a crucial role in strengthening transparency, improving service delivery, and building trust between the administration and rural communities.
