Facility awarded Quality Certification with Conditionality, setting a benchmark for rural healthcare services
Published on: November 07, 2025
By: BTNI
Location: Mohla, India
The Ayushman Arogya Mandir located in Kewattola has set a notable example in the district by demonstrating remarkable improvement in healthcare service quality. The facility has been awarded Quality Certification with Conditionality under the National Quality Assurance Standards (NQAS), reflecting its commitment to ensuring accessible and patient-centered healthcare in rural areas.
During the external assessment conducted on July 11, 2025, by national-level evaluators, the center secured an impressive score of 79.35 percent. This performance aligns with the prescribed benchmarks of the NQAS and highlights the dedication of the healthcare team, strong community participation, and continuous administrative support from the district health authorities.
The center has shown significant enhancements in multiple areas, including service delivery, record maintenance, sanitation, infection control, and patient satisfaction. Despite limited resources, the staff consistently worked towards process improvement and effective service management.
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According to the District Program Manager, the accomplishment of the Kewattola center proves that high-quality healthcare can be achieved in rural settings through effective planning, teamwork, and persistent efforts. Chief Medical and Health Officer, Dr. Vijay Khobragade, stated that this achievement would serve as a motivation for other health institutions across the district. He further emphasized that initiatives will be undertaken to encourage similar quality advancements in other centers.
The certification has been granted for a period of six months, during which the center will focus on addressing identified improvement areas to obtain full and permanent certification. The success of the Kewattola Ayushman Arogya Mandir stands as a strong step towards accessible, reliable, and community-oriented health services in the region.
